Connect your Alen units so your team can manage them more efficiently.

Getting Set Up & Pairing

Before your district can use scheduling, filter status, fleet visibility, or air quality insights, supported Alen units need to be connected and organized in the Alen app.

This quick setup guide helps facilities and IT teams understand the basic steps for pairing units, naming devices, and getting organized across campuses, buildings, or rooms.

Before You Start

Make sure your team has the basics ready.

Use this checklist before pairing supported units to the Alen app:

01.

Confirm app access

Download the Alen app and confirm the right team member has access to the account.

02.

Confirm supported models

Check which Alen units are app-compatible and which features are supported by model.

03.

Confirm network access

Work with IT to make sure Bluetooth/Wi-Fi setup requirements are understood before pairing multiple units.

Basic Pairing Steps

Pair supported units in a few simple steps.

Step 1: Open the Alen app

Log in or create the account your team will use to manage connected units.

Step 2: Add a device

Follow the in-app prompts to add a supported Alen unit.

Step 3: Complete Bluetooth/Wi-Fi setup

Connect the unit using the required setup process for that model.

Step 4: Name and organize the unit

Use clear names based on campus, building, room, or use case.

Example device names:

  • Madison Elementary – Nurse Office

  • Slidell High – Main Office

  • Mandeville Middle – Room 204

  • District Office – Conference Room A

When to ask Alen for help...

Not sure if your units are connected or set up correctly?

Alen can help your facilities team review your current HEPA deployment, app setup, device organization, scheduling approach, filter replacement planning, and broader air quality needs.

This can be especially helpful if your district:

  • Purchased units in volume

  • Has units across multiple campuses

  • Is not sure which units are connected

  • Needs help with app setup or pairing

  • Wants to organize units by campus or room

  • Needs better visibility into filter replacement planning

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Mon to Fri: 8AM–5PM CST